Omilia raises $67M Series B to push agentic voice AI into US enterprises
Omilia, a voice-first AI company serving large enterprises, raised a $67 million Series B led by Expedition Growth Capital. The Athens- and New York-based company grew live ARR past $60 million, more than 10x its Series A level, and says its agentic Voice AI platform handles over 1 million calls a day for a Tier 1 US bank. Proceeds fund US expansion, including a first American office in the second half of 2026.
The decision it puts on your desk
If you run a contact center with more than 1,000 seats or a regulated customer base, run a voice AI evaluation by the end of the month that scores vendors on containment, latency, and auditability, not demo quality. Omilia's zero token-cost pass-through and FedRAMP, PCI-DSS, SOC 2, HIPAA, and GDPR compliance stack reset the bar for what an enterprise contract should include. The 10x ARR figure comes from a small base, so verify throughput claims against your own call volume before you renegotiate your current CCaaS deal.
Omilia raised a $67 million Series B on Aug. 6, led by transatlantic investor Expedition Growth Capital. The voice-first AI company plans to use the money to expand across North America, including opening its first US office in the second half of 2026.
The Athens- and New York-based company grew live annual recurring revenue more than 10x since its Series A, to over $60 million, without raising additional equity in between. Its customers include Capital One, Discover, RBC, Taco Bell, DWP, and PSEG.
Omilia says its agentic Voice AI technology runs more than 200 enterprise deployments, including a Tier 1 US bank handling over 1 million calls per day. The company claims the platform can resolve 50,000-plus concurrent voice interactions for a single client at sub-second latency.
"Omilia's Self-Learning Agentic CX is delivering a step change in call containment and operational improvement, with glass-box auditability and cost predictability that is structurally difficult for other vendors to compete with," Oliver Thomas, founder and managing partner of Expedition Growth Capital, said in a statement.
The round lands at a moment when agentic AI is moving from pilot to production in enterprise contact centers. The conversational AI market is projected to grow from $17.05 billion in 2025 to $49.8 billion by 2031, and voice is where the hardest problems live: latency, data sovereignty, cloud versus on-device processing, and audio quality under network strain.
I think Omilia's positioning is more unusual than the headline suggests. Most contact center AI vendors build on top of third-party LLMs and pass token costs through to customers.
Omilia says its stack is purpose-built and proprietary, with zero token cost pass-through. That is a pricing model, a latency argument, and a compliance argument wrapped in one.
The compliance stack matters for the customers Omilia targets. The platform supports FedRAMP, PCI-DSS, SOC 2, HIPAA, and GDPR, which is what it takes to get in the door at a regulated bank or utility. Omilia spent the first half of 2026 converting analyst validation into commercial momentum: a Forrester Wave Leader designation in April, a Gartner Visionary placement in July, and a strategic partnership with Atento covering the US, EMEA, and Latin America.
The 10x ARR growth number is the one to scrutinize. Growing from a small base makes a 10x figure less impressive than it sounds, and the company has not disclosed the absolute dollar figure of its Series A-era revenue. The $60 million ARR headline is real, the multiple overstates the slope.
Voice AI has a history of overpromising. The category burned through hype cycles where "virtual agents" meant a slightly better phone tree. What has changed is the economics: platforms with self-learning agents report 31% fewer escalations and 70% deflection rates, and enterprises are now buying on containment and cost predictability rather than novelty.
The bet Omilia is making is that the biggest, most regulated companies will pay for voice AI that is auditable and self-contained, even when cheaper alternatives exist. The $67 million round says Expedition Growth Capital believes that bet pays off. The first US office opening this year is the proof point to watch, because that is where the competition with Five9, NICE, and the rest of the CCaaS incumbents gets real.